Reservations and Distributor Manager – Property Management (Kerobokan)

One of our clients, a dynamic property management company in Bali, is searching for a highly experienced Reservations and Distributor Manager to join the team immediately with significant pre-opening experience. 

The ideal candidate will be working closely with the sales, marketing and operations teams and be responsible for maximising revenue contribution, whilst managing all booking channels, day-today reservations, and property inventories.

Requirements :

• Open for local candidates.
• Bachelor’s Degree in Hospitality Management, Business, or a relevant field.
• Minimum of three years experience as a Distributor Manager or relevant position. Previous experience in Villa Management is a plus. 
• Extensive OTA knowledge.
• Analytical skills to monitor and evaluate reservation performance and optimise distribution strategies.
• Ability to analyse reservation data, market trends, and distribution performance to identify opportunities and improvements.
• Good time management skills to coordinate reservation and distribution processes efficiently.
• Must be flexible to respond to urgent messages/WA after hours.
• Proficiency in Microsoft Office and PMS.
• Fluent in English, written and spoken.
• Detail oriented and organised.
• Strong problem-solving and decision-making skills.

Responsibilities :

• Maximising revenue contribution whilst managing all booking channels, day-to-day reservations, and property inventories.
• Implementing strategic and tactical initiatives within the department, controlling online and offline travel agents, expanding direct bookings, determining pricing strategies/yielding, market segmentation, optimising inventories and occupancy, creating promotions.
• Managing reservations processes, billing, reporting, collecting data, and exploring any distribution opportunities.
• Working closely with the sales, marketing and operations teams.
• Ensuring every staff member complies with service standards, departmental policies, and operating procedures.
• Managing and overseeing the reservation process to ensure efficiency and accuracy.
• Compiling regular reports on reservation and distribution performance.
• Providing management updates on trends and outcomes.
• Responding to reservation complaints or issues quickly and effectively.
• Interacting with customers or distribution partners to understand and resolve problems.

Benefits: 

• Salary according to experience + BPJS 
• Service charge after pre-opening 
• Work phone and laptop provided by company