Personal Assistant & Receptionist – Villa Management (Canggu)

Are you a highly-driven individual with extensive experience in personalised administrative duties? One of Bali’s leading Villa Management companies is looking for a Personal Assistant & Receptionist to join their team immediately.  

The ideal candidate for the role will perform administrative duties for the management team combined with welcoming and qualifying clients in person at the company office in Canggu.

Requirements : 

• Open for local candidates.
• Minimum of two years work experience in a receptionist, secretarial, customer service, Real Estate or Hospitality-related position is a must.
• Solid understanding of Hospitality and Real Estate processes and the ability to work with databases and CRM software.
• Expert in all Microsoft & Google Office programs.
• Fluent English proficiency in both spoken and written English is essential.
• Exceptional time management to efficiently manage work priorities and handle tasks effectively.
• Effective communication, solve problems on the go, and negotiate skillfully.
• Detail oriented and organised.
• Proactive, self-driven, and showcase an independent work attitude whilst working in a goal-oriented manner.

Responsibilities :

• Greeting and welcoming visitors at Front Office with a professional and friendly demeanour, answering, screening, and directing clients efficiently to the appropriate departments.
• Versatile and highly organised personal assistant to perform administrative duties for the management combined with welcoming and qualifying clients via phone or in person.
• Answering inquiries from potential buyers, sellers, or renters regarding properties, prices, availability, and general real estate information.
• Contacting leads generated from marketing campaigns, following up on inquiries, and nurturing property owners and clients.
• Assessing the needs of callers to determine their level of interest and understand their background and requirements.
• Executing administrative tasks such as managing mail, and generating reports and executive summaries for the management team.
• Updating and maintaining customer databases with relevant information gathered from clients.
• Providing administrative support and office organisation, executing tasks to enhance the efficiency and productivity of the team and the management.
• Furnishing basic details about properties, discussing market trends, and guiding callers through initial steps in the buying, selling, or renting process.
• Managing the calendar for agents, scheduling meetings, and property showings, and maintaining the appointment schedule.
• Conduct follow-up calls with potential leads to maintain engagement and move them further along in the sales funnel.

Benefits: 

• Competitive salary according to experience 
• BPJS