Operations Supervisor – Organic Restaurant & Boutique Café (Canggu)

Are you a motivated individual with solid managerial experience searching for a fresh career opportunity? One of Canggu’s popular restaurant and café venues focused on organic produce is searching for an Operations Supervisor to join their team immediately.

The ideal candidate is responsible for overseeing the day-to-day operations of the restaurant, ensuring smooth workflow, efficient processes, and optimal resource utilisation.

Requirements:

• Local candidates only
• Min. two years of related experience in a similar field.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organisational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.
• Excellent project management skills.
• Proficient in computer skills using Microsoft, Excel, Word etc
• Fluent in English.
• Great communication and interpersonal skills.

Responsibilities :

• Operating as a role model to the front of house team, demonstrating the best high level of service at all times.
• Striving to achieve high levels of customer care and delivering a high quality product.
• Assisting in the development and training of the front of house team to ensure a professional approach and always improving service to customers.
• Dealing with and efficiently resolving customer complaints, reporting all issues and complaints daily.
• Installing new systems and implementing policies and protocols that allow the business to run and operate more efficiently, ensuring higher profits.
• Making a monthly schedule for staff and reviewing the schedule at the end of each month for salary payments.
• HR handling, checking all staff are following company rules and regulations.
• Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards.
• Recruitment for new staff positions, job advertising and interviewing.
• Ensure regular department meetings are planned and executed to enforce good communication within the team.
• Stock and inventory control and checking daily deliveries from suppliers.
• Daily check of all the buildings and equipment and organise maintenance where needed.

Benefits: 

Salary according to experience + BPJS