General Manager – Hospitality Group (Uluwatu)

Are you a highly- driven individual with extensive experience in the hospitality industry? 

One of Bali’s leading Beach Club & Boutique Hotels is looking for a General Manager to join their team immediately. 

The ideal candidate Is responsible for all aspects of the Beach Club & Hotel and consistent with the objectives, strategies, and policies established by the management team. Specific emphasis and of primary importance is continual improvement by ensuring operational efficiency, member/guest experience, staff retention, and optimal profit. 

Requirements : 

• Open for Local and Expat candidates.
• Min.10+ years of executive management of members clubs, boutique hotels, 5-star resorts, and/or high-volume Food and Beverage (F&B) or multi-unit operations.
• Innovator and influencer with previous experience managing F&B operations that focus on service and providing top-quality experiences through food and drink. 
• Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable.
• Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient, and detail-oriented, 
• Understand, maintain, and enforce local and government-regulated food safety, risk prevention, fire prevention, and emergency procedures to ensure the safety of all staff and guests. 
• A senior, experienced hospitality general manager with proven operational experience in busy restaurants, hotels or resorts, ideally with specific previous experience in the leisure, events and F&B sectors.
• An excellent team player with great management skills, someone used to securing buy-in and cooperation from colleagues and stakeholders, as well as directly managing a reporting team.
• An impeccably presented and charismatic individual, brilliant with customers and a natural host.
• Someone with an exacting eye for detail, a passion for delivering excellent standards of product and service, and dedicated to creating a first-class experience.
• A diligent professional, used to P&P/budget responsibility, and familiar with managing a very organized operation, underpinned by setting regular short- and medium-term objectives for individuals and teams.
• An individual with rounded interests who is passionate about building and developing an incredible community. 

Responsibilities :

• Manage all aspects of the running of the Beach Club and Hotel on a day-to-day basis. To have executive responsibility for all aspects of the administration of the venue and its premises within the framework of the Business Plan, policies, procedures and budgets.
• Embrace the way and bring our values into everything we do.
• Create a high performance culture.
• Responsible for assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promoting exceptional experience(s) for member, guest, staff.
• Act as an influential leader and strategic business partner to internal and external stakeholders by assessing business objectives and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation.
• Adhere to the Group company policies for food safety, and allergy procedures and create an overall safe and inviting space for members, guests, and staff by partnering with Health & Safety leaders and following local, government and regional compliance and abiding by legal standards.
• Collaborative partner to all leading Head Office business functions to drive effective processes and implement innovative opportunities that efficiently drive sales and staff/member retention through HR, Recruitment, Learning & Development, F&B/Operations, Marketing, PR, Social, Events & Programming, Finance, Housekeeping, and Facilities.
• Oversee the creation, collaboration of regional properties (if/where applicable), execution and planning of any “big moment” such as Christmas, New Year, CNY, Halloween, and any off-site festivals within the region to ensure a smooth, profitable experience for our members, guests, and staff.
• Guide, develop, and implement decisions that outline policies, procedures, systems, and processes to improve business operations, service, retention and overall experience while achieving financial budgets and other non-financial metrics,
• Provide leadership relative to annual marketing plans and partnerships to other leaders within Membership, Marketing, Food & Drink, and Finance.
  

Benefits: 

• Competitive salary according to experience