F&B Operations Manager – Beach Club (Canggu)

Are you a highly-driven individual with extensive experience in the F&B industry? This popular Canggu venue is looking for a talented F&B Manager to join their team immediately. 

The ideal candidate will have a crucial role in presenting an extraordinary beach club, dining, beverage, and event experience to guests. They will be responsible for upholding impeccable service benchmarks and hospitality, overseeing efficient operations, and creating a memorable guest journey.

Requirements:

• Open for Local and Expat Candidates.
• Min. three to four years’ experience in a similar position. 
• Proven experience in food and beverage management within high-end establishments, preferably in beach clubs or luxury resorts.
• The ability to lead, inspire, and motivate a diverse team of staff members, fostering a culture of excellence, teamwork, and professional growth.
• A forward-thinking approach to envisioning the club’s food and beverage offerings, identifying trends, and developing innovative strategies to enhance guest experiences.
• Exceptional organisational and multitasking abilities, especially in a fast-paced environment.
• A genuine passion for delivering unparalleled guest satisfaction by understanding and anticipating guest preferences and needs, while maintaining an approachable and gracious demeanour.
• A commitment to maintaining and exceeding high standards of service and hospitality etiquette, ensuring that guests receive top-tier service and memorable interactions.
• Strong understanding of budgeting, cost control, and revenue management, enabling the management of financial aspects while maintaining profitability.
• Effective English verbal and written communication skills, enabling clear communication with staff, guests, vendors, and other departments within the organisation. 
• The ability to think on your feet, make informed decisions under pressure, and resolve issues or challenges that may arise during operations.
• A keen eye for detail to ensure that food and beverage offerings meet quality and presentation standards consistently.
• In-depth knowledge of food and beverage trends, customer preferences, creative promotions and added value programmes and industry best practices. 
• Skill in recruiting, training, and nurturing a skilled and motivated team, while providing opportunities for professional growth.
• The ability to handle unforeseen situations with composure and make quick, effective decisions to ensure minimal disruption to operations and guest experiences.
• Flexibility to adapt to changing circumstances, seasonal fluctuations, and evolving guest preferences while maintaining a consistent level of quality
• The ability to build and maintain relationships with local suppliers, industry professionals, and potential partners to enhance the club’s offerings and reputation A creative, dynamic, friendly, energetic and passionate individual with a proven track record in food and beverage management.
• A strong commitment to health, safety, and sanitation protocols, ensuring the well-being of both guests and staff.

Responsibilities :

Operational Leadership:

• Provide strong leadership to the F&B team, setting clear objectives and expectations for performance and service standards.
• Monitor and manage day-to-day operations, including the beach club, main restaurant, bars, and private event spaces & services, ensuring seamless execution and according to Brand Standard Guidelines.
• Collaborate with all F&B teams to maintain high-quality food and beverage offerings.
• Ensure that customer service standards and specific service SOPs are received, understood and applied in each applicable section of the F&B Department,

Service Excellence & Hospitality:

• Maintain and elevate service standards to deliver a world-class guest experience.
• Train and develop staff on service etiquette, product knowledge, and upselling techniques.
• Address guest feedback and resolve concerns in a professional and timely manner.

 

Menu Development and Quality Control:

• Work closely with the Executive Chef and Beverage Manager to create innovative and high-quality menus.
• Work closely with the Executive Chef and Beverage Manager to develop and suggest new products with particular focus on items that reflect the unique characteristics of the venue’s location whilst incorporating the brand identity. 
• Oversee menu planning, costing, and pricing to ensure profitability without compromising quality.
• Monitor food and beverage presentation, taste, and consistency to ensure alignment with brand standards.

Inventory Management:

• Manage inventory levels for food, beverages, and supplies, optimising stock rotation and minimising waste.
• Coordinate with procurement to ensure timely replenishment of inventory while adhering to budgetary constraints.
• Oversee and analyse monthly department stocktakes and cost control audits. Use the results to identify areas of concern for stock and equipment losses, theft, breakage/spoilage and misappropriation.
• Foster relationships with key suppliers and vendors in order to secure support and competitive pricing. 

Financial Oversight:

• Collaborate with the finance team to develop budgets and financial forecasts for the F&B department.
• Maintain F&B costs (COGS)at budgeted levels by careful preparation, service and storage of supplies and planning, utilising business forecasts. 
• Monitor and analyse financial performance, identifying areas for cost control and revenue enhancement.
• Implement strategies to drive revenue growth through creative promotions and strategic pricing.
• Design and implement procedures and systems that minimise wastage and spoilage of stock and company assets. 
• Assist in the development of the Annual Business Plan and Financial Budgets

Staff Management, Development and Training:

• Plan the strategic manning requirements of the F&B department with the consideration of the company manning guide, budgets and forecasts to achieve a balance of functional capability and wages cost control. 
• Recruit, onboard, and train new staff members, fostering a culture of excellence and professionalism, ensuring that all successful embody the companies brand values.  
• Assist with the preparation of and approve the departmental rosters to achieve the correct manning levels for each shift. 
• Conduct regular performance evaluations, provide constructive feedback, and support career development.
• Prepare short- and medium-term business forecasts to ensure all managers are scheduling/rostering staff appropriately and that the correct quantities and supplies are available. 

Health and Safety Compliance:

• Ensure compliance with health, safety regulations, conducting routine inspections and audits.
• Implement and enforce hygiene protocols to guarantee a safe environment for both guests and staff.

Event Management:

• Work with the Sales Team to coordinate and manage private events, and corporate functions, ensuring flawless execution.
• Develop streamlined and cost effective systems for large scale event execution.
• When required liaise with clients, event planners, and relevant departments to exceed guest expectations.

Benefits: 

• Competitive salary according to experience + BPJS