Communications / Online Reputation Management (Kuta)

Are you a creative and passionate individual searching for the chance to work in a dynamic team? An award-winning international travel and lifestyle brand is looking for a Communications/Online Reputation Management superstar to join their team immediately. The ideal candidate is an excellent communicator with a creative passion for creating engaging content.

Requirements:

• Native English speaker
• Candidate located in Bali and dedicated to staying on the island long term. 
• Experience in copywriting, content creation and Google My Business. 
• Excellent communication and English language skills.
• Able to work in a fast-paced environment. 
• Passionate and driven working within all things Media.
• Able to work full time from their Bali office.

Responsibilities:

• The ORM Executive is responsible for online content, tracking and analysis of reputation factors and accounting for the successful management of the Brand’s reputation.
• Facilitate problem resolution along with other questions.
• Consistently create an exceptional consumer experience with each contact via inbound/outbound posts/tweets/emails.
• Performing an in-depth audit of the information on the world wide web and ensuring a positive reputation of the Brand. 
• Continuously monitoring /tracking the brand’s reputation on various outlets, e.g. social media, search engines, blogs & social communities, consumer forums, etc. 
• Commenting positively on the most influential/negative forums and comments.
• Specialize in prevention and repair of the “Online Reputation Threats.” 
• Understand the Level of the threat and analyze and manage Online Identities. 
• Discuss and respond and continuously follow up on Plan Strategy and Implementation. 
• Utilizing sophisticated Online and Offline Techniques in promoting Positive and Neutral Comments. 
• Manage all review content and take necessary steps to curb inappropriate content 
• Track, analyze and make recommendations to account for new or revised content; optimize for SEO

Benefits:

• Working Visa provided + attractive base salary + rewarding commissions and advancement opportunities available