One of our clients, a dynamic property management company in Bali, is searching for a highly experienced Operations Manager to join the team immediately with significant pre-opening experience.
The ideal candidate will lead the entire property operations teams across all departments.
Requirements :
- Open for local and expat candidates.
- Bachelor’s Degree in a related field or equivalent. Previous experience in Property Management is a plus.
- Must be coming from a Rooms Hospitality background.
- Excellent written and verbal communication skills.
- Fluent in English, written and spoken.
- Highly organised and detail-oriented.
- Strong decision-making abilities, high initiative, and a robust problem-solving capability.
- In-depth knowledge of operational processes and industry best practices.
- Proactive thinking and the ability to work well under pressure are also essential.
- Works well under pressure.
- Proven experience in managing and improving operational processes.
- Proficiency in Microsoft Office and PMS.
- Ability to collaborate with other departments and work effectively in a team.
- Must be flexible to respond to urgent messages/WA after hours.
- Must be flexible and responsible enough to change days off from time to time, for operational needs.
- Has own motorbike and is mobile.
Responsibilities :
- Lead the entire property operations teams as well as the administrative duties related to operations which include service, guest relations, housekeeping, maintenance, security, gardener, pool and admin teams.
- Supporting and driving the operations team.
- Elevating guest’s satisfaction, handling complaints, budgeting, creating and implementing SOPs.
- Managing operational standards and inventories.
- Develop operational strategies to enhance efficiency and productivity.
- Solving daily issues in a swift manner.
- Monitor and evaluate operational processes periodically.
- Managing action plans, leading projects, safety and security.
- Ensuring operational efficiency and productivity.
- Coordinate with other relevant departments.
Benefits:
- Salary according to experience + BPJS
- Service charge after pre-opening for local candidates only
- Petrol allowance
- Work phone and laptop provided by company
- Kitas provided for expats
