An award-winning international travel and lifestyle brand offering extraordinary experiences and exclusive curated entertainment is searching for a Expat Member Customer Service to join their team immediately. The ideal candidate is an excellent team player and possesses exceptional problem solving skills.
Requirement :
- Expat candidate only.
- Candidate located in Bali and dedicated to staying on the island for a long period of time.
- Strong written and verbal communication skills – English languages.
- Able to work in a fast-paced environment.
- Passionate and driven.
- Answering member’s calls and handling written correspondence.
- Meeting with owners/members if required.
- Competent to work as a team member and individually.
- Must be professional and punctual.
- Problem solving skills.
Responsibilities :
- Assisting owners with bookings, everyday queries and requests.
- Answering member’s calls and replying to emails within 24 hours.
- Meeting with owners/members if required.
- Make sure that all members / non-members are taken care of.
- To check/fix their correspondences for problem cases before sending to members.
Benefits:
- Attractive fixed base salary.
- Future commissions on leads and revenues once probationary period is passed.
- Working Visa Provided.
