General Manager – Premier Lifestyle and Entertainment Company (Canggu)

Are you a highly- driven individual with extensive experience in the F&B / Events industry? One of Indonesia’s leading Premier Lifestyle and Entertainment Groups is looking for a General Manager to join their team immediately. 

The ideal candidate is responsible for leading and working with all departments to ensure that all parts of the business run efficiently and effectively as well as managing and taking full ownership for growth and achieving business targets.

Requirements :

• Open for expat candidates.
• Diploma/Bachelor Degree in related discipline.
• Having 7-10 years of relevant experience in Hospitality/Restaurants/Rooftops 
• In-depth knowledge of the F&B industry.
• Knowledge of POS and back-office reporting systems, operations, fine dining procedures, and beverage service, special events and banquets.
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls as it applies to bar product.
• Knowledge of state and local laws as it applies to liquor, labor, and health code regulations.
• Must be proficient in computer and software skills
• Professional written and oral communication skills both in Bahasa Indonesia and English.
• Ability to work under pressure. 
• Independent, meticulous and excellent interpersonal skills.

Responsibilities :

• Execute different business strategies to support company growth and expansion.
• Oversee employee performance and development.
• Evaluate business performance, productivity and competitiveness.
• Hire and train new employees to continually grow the team size to support new venues whilst maintaining a high employee retention.
• Manage costs, budgets and revenue efficiently.
• Accommodate and anticipate guests’ needs.
• Develop and implement operating standards, policies, and procedures to be followed by the management team.
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with company’s expectations.
• Responsible for hiring, training, management, coaching, counselling, and evaluation of all members of the team.
• Develop skills of the management team in accordance with the succession planning goals set by the company.
• Evaluate all relationships with outside partners, contractors, and vendors on a frequent basis.
• Consistently monitor sales and expenses, approving all purchase orders before they are executed.
• Work closely in the development of the budget; manage P&L and ensure managers’ report all variances on a timely basis (minimally, once a month).
• Ensure timely and accurate completion of all period–end financial statements and reports, and provide controls to ensure proper handling and accounting for all restaurant receipts.
• Manage weekly forecasting of cost expenditures and staffing vs. sales;
• Maintain frequent communication with the Executive Team and ensure they are aware of all major occurrences at the establishment.
• Operate with an open-door policy, listen to and understand requests of the team, respond with appropriate actions, and provide accurate information.
• Interact with all department personnel and restaurant staff as needed.
• Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams.
• Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed.
• Monitor guest satisfaction on all levels, including social media platforms.
• Ensure health, safety, and sanitation requirements follow the Department of Health and any city or state agencies rules and laws, and ensure all managers are kept abreast of any changes in the law.
• Participate in community events and ensure corporate social responsibility goals of the company are met.
• Work closely with the public relations team on a marketing plan that results in optimum recognition and maximum number of covers for the restaurant.
• Monitor market trends, research consumer markets and competitor’s activities to identify opportunities and key issues.
• Oversee marketing and advertising activities to ensure consistency with product line strategy. 
• Lead in creating sales goals. 
• Accurately forecast staffing needs to ensure optimum customer service.
• Ensures that private events, catering, and banquets are successfully executed.
• Control cash and other receipts by adhering to cash handling procedures.
• Prepare all required paperwork, including forms, reports and schedules.
• Ensure that all products are received in accordance with the venues receiving policies and procedures.
• Assists and conducts conflict resolution, corrective actions and coaching.
• Oversee and ensure that employee performance appraisals are completed in a timely manner.
• Ensure that talent and technical production are working smoothly at the venues.

Benefits: 

• Attractive expat salary according to experience.