General Manager – Digital Nomad Community Space (Canggu)

  • Full Time
  • Canggu
  • Posted 3 weeks ago
  • Deadline Required: July 6, 2024

One of Bali’s coworking providers and community hubs is opening a new outlet located in the vibrant heart of Canggu and searching for a talented General Manager to lead operations. 

The ideal candidate will be responsible for all aspects of operations, the day-to-day leadership management, finance and members satisfaction. You should be an ambassador for the company brand, be a part of their community, provide leadership, strategic planning to all departments and ensure operational excellence and maximise operational profits.

You will be responsible for managing the properties general management teams and overall properties targets to deliver an excellent member experience.



  • Open for local candidates.
  • Bachelor’s or Master’s Degree in Hotel Management is preferred, or candidates with equivalent experience in opening, managing, and operating hotels with a proven track record.
  • Minimum five years of experience in the hospitality industry, with significant international exposure being highly desirable.
  • Minimum 1-3 years of experience as a General Manager or Assistant General Manager is required.
  • Understanding of coliving, coworking, and F&B markets is advantageous.
  • Highly intelligent professional in the hospitality industry, possessing outstanding management skills and extensive hands-on experience.
  • Willingness to work flexible hours, including weekends, holidays, and nights, as required.
  • Excellent interpersonal communication and organisational skills are essential to coordinate various project activities with meticulous attention to detail.
  • Proficiency in written and verbal communication to effectively engage with diverse stakeholders respectfully and appropriately.
  • Ability to address operational concerns and issues, while monitoring overall stakeholder and constituent satisfaction.
  • Proficient in developing and implementing operational procedures and policies.
  • Strong critical thinking and problem-solving abilities, including conducting research for special projects, providing timely responses to inquiries, and delivering clear and concise written/oral briefings.
  • Capability to handle details, confidential matters, and time-sensitive issues proficiently.
  • Demonstrate good decision-making skills and adeptness in responding to high-pressure situations.
  • Excellent English communication and listening skills.
  • Comfortable working under pressure, adept at dealing with ambiguity, and capable of working independently.
  • Must exhibit maturity, pleasantness, courtesy, cooperativeness, and enthusiasm as a team player with strong human relations skills.
  • Detailed understanding of data administration and management functions, including collection, analysis, and distribution.
  • Proficiency in MS Office 365 applications such as Excel, Access, and Word.
  • Ability to work cross-functionally and provide support to multiple team members.
  • Passionate about learning and personal growth.
  • Familiarity with OTA (Online Travel Agency) and POS (Point of Sale) systems.



  • Ensure that the company plays a central role within the nomad and remote work community in Bali, evolving product offerings profitably to meet the demands of nomads, remote workers, and corporate groups.
  • Manage the operations of all locations, processes, and programs in Bali, encompassing coliving, coworking, and F&B outlets.
  • Assist in setting and achieving operational, performance, and reputational metrics and growth plans in Bali, including managing targets for revenue, Revpar, and expenses.
  • Oversee the growth of products including work, travel, and group/B2B sales.
  • Prepare and present the annual Operating Budget, monitoring daily and monthly financial reports for the property.
  • Actively participate in all hiring activities.
  • Directly manage all operational and experienced managers at the country, providing guidance and support.
  • Promote and maintain partnerships that enhance member value.
  • Lead and mentor the management team to ensure career progression and development.
  • Ensure adherence to SOPs, policies, procedures, and service standards, revising them as needed to meet the needs of members.
  • Conduct and respond to audits to ensure continual improvement is achieved.
  • Collaborate closely with the Executive Chef, Operations Managers, and F&B Manager to ensure the successful operation of all on-site F&B venues.
  • Foster a working culture that encourages collaboration within the country and with the corporate team.
  • Consistently identify areas for improvement for the company to achieve the goals and mission to empower people to live and work remotely.



  • Salary based on experience
  • BPJS
  • Annual bonus + career path
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